Product Discovery
Journey AI
Uses AI and plain language to quickly and accurately suggest the exact product customers need. Customers don’t need to know anything but their own application.
Traditional Site Search
Depends on keyword-based search, which may not always lead to accurate or optimal product suggestions. Customers must know exactly what they’re looking for.
Search Method
Journey AI
AI-based model that understands connections between ideas and related information, not reliant on specific keywords
Traditional Site Search
Relies on traditional text-based search which is keyword-dependent and noncontextual (and dying).
Speed
Journey AI
Provides faster results due to its AI infrastructure, which can process and suggest products in real-time.
Traditional Site Search
Speed varies depending on the specific search query and the amount of data to sift through, and your customers still do most of the heavy lifting.
Cost-effectiveness
Journey AI
Complements existing search bar technology, making it a cost-effective add-on that significantly enhances product discovery without requiring a full replacement of existing systems.
Traditional Site Search
Can be a significant expense for businesses, considering its limitations in accuracy, speed, and absence of context.
Scalability
Journey AI
Adapts to exponential increases in product catalog without any degradation in performance or accuracy due to its AI-powered model.
Traditional Site Search
Performance can be affected with increasing product catalog size, as more keywords and data need to be processed.
Data Insights
Journey AI
Provides valuable insights into customer behavior and preferences, helping power your other marketing and sales efforts.
Traditional Site Search
Can provide some data insights, typically limited to search trends and popular keywords.
Labor Efficiency
Journey AI
Reduces the demand on sales reps and customer service, saving labor costs.
Traditional Site Search
Does not inherently reduce the need for sales reps or customer service as it does not offer guided product selection.